A smooth implementation is a vital step in getting the maximum value from your Eka solution. To ensure this, our technical and domain consultants, collectively called the Professional Services Team, assist you in planning and implementing your solution through the following services.
Program Management:
Management of the complete program is critical for the success for the implementation, and one of the first tasks to complete is to set up the governance structure comprising key members from Eka and the client side. This is broken up into–
- A steering committee of senior management and project sponsors. The prime responsibility of this committee is to help set guidelines, define goals and timelines, and monitor progress.
- A project management office of project managers, technical experts and business users. Their role is to coordinate the complete project, monitor progress, and ensure that top management receives regular status updates.
Business consulting:
Our Business Consulting Services comprises of experts with extensive domain and business knowledge of the commodities market. Their objective is to:
- Study your business processes and analyze solution fit and identify gaps
- Discuss and document new processes, requirements and interfaces. Analyze these for their efficiency and benchmark against industry best practices
- Evolve and recommend solutions that would derive maximum value for your business needs
Customization:
Once the requirements and the scope of the project are finalized, the technical specialists take over the task of customizing the Eka application to suit your business requirements. This includes detailing the design for development and integration, coding, unit testing and review, followed by a systematic and thorough round of quality assurance, systems testing, integration testing, data consistency checks and data flow verifications. Only after these stringent quality assurance tests are completed is the system ready for deployment on your servers, and ready for you to learn, test and start using for your day to day operations.
Data services:
At Eka, we understand the value of your business data, which may be contained in different existing systems. Therefore, to maximize your productivity, we offer you services to ensure that all existing data is seamlessly united migrated into the Eka application, and the transition from your old systems is smooth and hassle-free.
Integration services:
The Eka solution can be easily integrated with other third party applications to create the ideal real-time solution for your business. Typical integrations include accounting packages, ERP systems, master data maintenance software, live feeds, etc. Doing so not only eliminates any duplication of effort in manual data entry, but also helps in maximizing productivity and ensuring unified, accurate data across all applications.
Depending upon your requirements, we recommend different integration modes (Web services, file based data transfer, etc), employing Eka’s custom-built integration framework. |