Eka Names Wah Chu as Vice President, Global Services and Support
New executive position created to support record growth in new customers in the last 18 months.
Eka Software Solutions, the leading global provider of Smart Commodity Management software solutions, announced today that Wah Chu has been appointed Vice President, Global Services and Support. In this newly created executive position, Mr. Chu is responsible for leading Eka’s customer-facing delivery and support operations around the world.
The past year delivered banner business growth for Eka. The company added three new offices, grew the number of employees to over 400 people, and added 25 new clients across all regions in the last 18 months. During the last five years, Eka has enjoyed average annual growth rate in revenue of 43%. Eka was recently named to the Inc. 500 List of Fastest Growing Companies.
“Eka’s success has been based on delivering the optimal solutions and premier customer service and support. Eka enjoyed tremendous growth in the number of customers across all products and geographies over the last year,” said Greg Taylor, President & COO of Eka. “This is the opportune time to invest in nurturing our customer relationships with the appointment of Wah. I’m thrilled to have him as part of the executive team.”
Mr. Chu has a strong record of leading customer-facing operations in growing enterprise software companies. For the past four years, Mr. Chu was Chief Customer Officer and Senior Vice President at Triple Point Technology. Prior to Triple Point Technology, Mr. Chu was Vice President of Client Services at Netkey where he was accountable for 40% of the company’s revenue. Previously, he was a Managing Director at KPMG Consulting and held several Senior Service Management positions at Hyperion Solutions. Mr. Chu earned a Masters of Business Administration degree in corporate finance from New York University and a Bachelor of Science degree in operations research from Cornell University. Additionally, he also holds three software development patents.
“This is the perfect moment in Eka’s lifecycle for me to join the company,” said Mr. Chu. “I am passionate about developing customer-facing best practices that ensure our customers get the most value from Eka’s Smart Commodity Management solutions and that we maintain world-class customer support as Eka’s growth continues.”
About Eka Software Solutions
Eka is the global leader in providing Smart Commodity Management software solutions. Eka’s analytics-driven, end-to-end Commodity Management platform enables companies to efficiently and profitably meet the challenges of complex and volatile markets.
The company’s best-of-breed solutions manage commodity trading, enterprise risk, compliance, procurement, supply chain, operations, logistics, bulk handling, processing, and decision support. Eka partners with customers to accelerate growth, increase profitability, improve operational control, and manage risks and exposures.
Eka is a team of 315 staff with offices in the Americas, Asia, Australia, and EMEA, serving a rapidly growing global client base across multiple commodity segments.